Article: Knowledge Management

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Knowledge Management

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The knowledge-based theory of the firm suggests that knowledge is the organizational asset that enables sustainable competitive advantage in hypercompetitive environments. The emphasis on knowledge in today’s organizations is based on the assumption that barriers to the transfer and replication of knowledge endow it with strategic importance. Many organizations are developing information systems designed specifically to facilitate the sharing and integration of knowledge. Such systems are referred to as Knowledge Management System (KMS). [1]

'Knowledge' is defined as what we know: knowledge involves the mental processes of comprehension, understanding and learning that go on in the mind and only in the mind, however much they involve interaction with the world outside the mind, and interaction with others.

Relevance to software business

Summary of the research literature

Practical perspectives

Related readings

  • Alvesson, M. & Karreman, D. (2001) Odd couple: making sense of the curious concept of knowledge management. Journal of Management Studies, 38(7), 995-1018

Links

References

  1. ALAVI, M. and LEIDNER, D.E., 1999. Knowledge management systems: issues, challenges, and benefits. Communications of the AIS, 1(2es).